We're pleased to know that you and your guests had an exceptional experience! Its comfy & super cute. This is the version of our website addressed to speakers of English in Canada. I highly recommend the westin for a wedding!! Everything was so elegant and timeless. Its hard to believe this person has a front of house role in a customer facing capacity at a Westin property and is totally at odds with the polite and professional service experienced at Westin hotels elsewhere. Every hall way conversation might as well have been in the room. during, and after our wedding! The Westin Cleveland Downtown - Home - Facebook A seating area and iPod dock are also provided in every room. They were beyond acomadating and made sure everything was perfect for us. very easy to work with. If you are looking for an "all inclusive" type of wedding package, the Westin is perfect! I can't recommend this venue enough. Ladies, this venue is BEYOND gorgeous. So many people have come up to me since and tell me it's the best food they've ever had at a wedding (the taste testing evening is also super fun and enjoyable). The hotel in general was a easy choice for our guests because it is just so modern and elegant. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days, Facilities of The Westin Cleveland Downtown. But if you would rather get outside, the hotel provides running maps. Contributions should be appropriate for a global audience. With the package we chose, my fiance was able to get ready in a penthouse suite that also had huge windows. 4:00 pm, Check-out: Thank you for your feedback. They were so helpful and accommodating, especially Melanie. I am very disappointed to hear that you did not receive a warm welcome greeting upon arriving, that is certainly not to our standards. language, whether its just a rating or contains comments as well, etc.). The number of extra beds and cribs allowed depends on the option you choose. The Westin Cleveland Downtown - UPDATED 2023 Prices - Tripadvisor Overview Location Reviews Amenities The Westin Cleveland Downtown Offering a luggage storage and a restaurant, this comfortable 4-star The Westin Cleveland Downtown Hotel is set just steps from Cleveland Convention Center. It was our first time to Cleveland and to Westin, they did not represent well. The venue was beautiful, the hotel was great and the food was fabulous. Please enter a valid email address. Our room was good. In addition, the weekend of the wedding both Erica and Rose were fabulous making our day happen absolutely perfectly and not only making sure that we had a great time but that our family and friends had everything they needed too! Our Cleveland, Ohio, hotel sits between the convention center and the galleria. Middle of everything. Does The Westin Cleveland Downtown offer any business services? We got married around the corner and having your reception here allows access to the executive suite for getting ready- it was amazing. See more questions & answers about this hotel from the Tripadvisor community. Took a long time to even understand what to do. The Westin is hands down the best place to have a wedding. Our elegant wedding venues in downtown Cleveland include the 9,000 sq. THE WESTIN CLEVELAND DOWNTOWN $143 ($295) - Tripadvisor The hotel was perfect walking distance to Progressive Field., I dont give reviews. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Some other locations would only begin to reserve a year or less out, and the Westin wa Hi Mariah, It was that great. Please see our partners for more details. Can/bottled beer selection was poor. Is it the parking lot enough to use? The lake-view rooms impressed our guests, the food and room service was top-notch, and the location was super convenient for transportation. Every detail of our r My husband and I got married at the Westin Cleveland Downtown earlier this month and cant say enough good things about this hotel and team. I am so happy we chose this hotel as our venue and highly recommend it for anyone looking at having a hotel wedding in Cleveland. very good Burger and fries. Our entire wedding party and out of town guests also stayed at The Westin and everyone was very pleased. Luggage carts were not readily available to unpack so valets could move the vehicle r grab and go breakfast option for our guests, ensured my room had makeup chairs and mirrors for my bridal party to get ready together on Saturday morning and was incredibly communicative. She accommodated every request we made & made our families/bridal party feel so special all weekend long. I honestly don't even know where to start, from when we toured The Westin my fiance and I fell in love with the venue and could already envision what the wedding would look like. It was my only grievance and thought it was very loud for a wedding reception space.. but come day of.. The valet worker was unprofessional and instead of making eye contact continuously glanced at my chest making me feel incredibly uncomfortable during every interaction. Your contribution should be yours. Our wedding at the Westin was an absolute DREAM! I would highly recommend Melanie and the Westin team if you're looking to host an event. manager Melanie was awesome! One thing that wasn't in the control of the hotel that would have made it better is if the steakhouse /bar and starbucks were open, but due to COVID they were still shut down. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Second day I wish I had. Hands down the best hotel to work with for a wedding! The Westin Cleveland Downtown is bringing new energy to Cleveland's financial district. Which popular attractions are close to The Westin Cleveland Downtown? Upon check-in photo identification and credit card are required. Our wedding coordinator Melanie was readily available to answer any and all questions and did a terrific job helping us plan for the big day. The room was spacious and did allow access for our wheelchair which did make the stay better. I called on my cell & I told the lady what way going on and that we wanted to leave. Erica helped us set up our room block and was a joy to work with. Initially we requested rooms for Friday & Saturday of our wedding, but added on Thursday last minute - which was no problem at all. Cleveland is one of the largest cities in Ohio and the home of the Rock and Roll Hall of Fame. Also very nice lobby decorations., The room except for indications of wear and tear. The Westin Cleveland Downtown is a wonderful place to have a wedding. From the valet staff, to the front desk, to the waitstaff - everyone employed by this hotel that we interacted with was simply amazing and overly accommodating. 777 Saint Clair Avenue NE, Cleveland, OH 44114, United States of America, Larger Suite, 1 King, Sofa bed, City view, Standard King Room with Roll-in Shower - Mobility and Hearing Accessible. Yes, it is 0.5 km away from the centre of Cleveland. & Saturday and it was GORGEOUS. Our unmatched location puts guests on the pulse of Cleveland's nightlife and dining scene, and while on property, guests enjoy modern design and more than 1,500 pieces of locally curated artwork. Working with Gary R was so amazing. The Westin Cleveland Downtown - U.S. News Travel nice location to the baseball field. The staff was great and quick with their responses and assistance. We are thrilled you had a perfect stay with us! and rebook twice. Reviews are most valuable when they are original and unbiased. We have more than 70 million property reviews, all from real, verified guests. 24-hour fitness center. It made for such a smooth day. Here are a few tips for finding parking in Cleveland. The most helpful contributions are detailed and help others make better decisions. If you have the opportunity to request the penthouse for your wedding night, I HIGHLY recommend it- that room was like 3 rooms in one and BEYOND stunning. 72 out of 1002 reviews" ", Rating 2 - Terrible. It's obvious they know what they're doing and Melanie is so great. The hotel and staff are fantastic. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Everyone is easy to work with and makes sure what you want g A 5-star WOW for this venue! From the minute you walk through our doors for a tour, to the night of your wedding I am with you every step of the way. uld use them again for future downtown Cleveland weddings. The Westin Cleveland Downtown | Reception Venues - The Knot l security, front desk workers, and the hotel bar staff were impressive! We got ready for the big day in a suite -- all my bridesmaids kept taking pictures out of our windows of the beautiful Lake Erie and Browns stadium. It was perfectly cooked and exactly what we had imagined. She kept me up to date on reservations and even offered to upgrade us to a suite! nd staff. I couldnt have imagined a better wedding. for your big day which is wonderful because it took a lot of the stress off of us. We were able to sort everything out prior to having to make a decision; she made it had for any other venue to even compete!! All cribs and extra beds are subject to availability. Plan for tomorrow's adventures today, contact elizabeth.sanchez@westincleveland.com to purchase a gift certificate. 10/10 would recommend this hotel for anyone traveling from out of town. It turned out to be a great location for the race as the start and finish line were just a block away. To edit a review youve already submitted, contact our Customer Service team. d the service the night of was impeccable! WiFi is free in public spaces. When I am not helping happy couples you can find me spending quality time with my fur babies outside or watching Friends! My husband and I are not local so this was a little difficult but Erica and her team made this seamless for us. was in the wedding planning process. We're delighted to know that everyone had an amazing time and enjoyed the delicious food! This is Legends of The Land, a podcast series that centers on some of those absolutely burning questions we all have about Cleveland the kind of stuff no one is talking about but probably should. WiFi is available in the rooms and is free of charge. We got set up in the Penthouse as a complimentary upgrade and all of our guests were given an amazing block rate so things were affordable. I told everyone she is a rockstar and I mean it 1000%. All the staff members we encountered were friendly and helpful. Customers should review government travel guidance to confirm eligibility and requirements for travel. The Westin Cleveland Downtown 777 Saint Clair Avenue Northeast, Cleveland, OH 44114, United States +1 216 771 7700 From $146 Cheapest rate per night 8.1 Great based on 593 reviews Sun 6/25 Thu 6/29 1 room, 2 guests Provider Nightly total $146 View Deal $152 View Deal $163 View Deal 57 more The Westin Cleveland Downtown deals from $146 More Date of stay: May 2017 Trip type: Traveled with friends Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights of the area. (score from 533 reviews). The Westin Cleveland Downtown boasts a 24-hour business center, a restaurant serving farm-to-table food and a fitness studio. The hotel itself is so beautiful, neat and clean. The get ready room was the first thing I showed all my girls/friends the night before our wedding. I was told by many of our guests the steak was the best they have ever had a wedding. To top it all off that room is complimentary when you book the Westin as your venue! My one and only comment is to replace that carpet! But. Room was ok. Got the 21st floor on a holiday weekend with gold status. I still don't know about it because it was handled by Erica, the venue coordinator and my wedding planner. Rose Johnson went out of her way to manage the floor during and after the reception. I was upgraded to a higher floor with a nice view. Thank you so much for your positive feedback. Your stay includes access to our 24-hour WestinWORKOUT Fitness Studio, featuring a Peloton bikes, as well as valet parking (fee) and onsite dining in downtown Cleveland. We had minor complications to figure out during our planning process, mainly due to the newness of the hotel and being one of the first weddings, but overall the service was top notch. For a fee, parking is available. Check your selected option for more info. Cheers to you and Julianne! Guests submit their subscores and their overall scores independently theres no direct link between them. I was blessed to work with the Westins wedding coordinators Erin and Erika! We enjoyed the whole experience and highly recommend you plan your special occasion with them! Hotel in Downtown Cleveland | The Westin Cleveland Downtown - Marriott From the valet staff to catering, they made my day a breeze. I recently planned a wedding at the Westin and I cannot say enough great things about my experience! Not only is it a beautiful hotel (the chandeliers in the ballroom are breathtaking and all the guests were talking about them), but the people who work there make everything Our guests stayed at the Westin for my daughter's wedding and the team at the Westin made my guests comfortable and they were accommodating. The ballroom is absolutely gorgeous and the chandeliers look lik Rehearsal Dinners, Bridal Showers & Parties, Flower Girl Dresses and Ring Bearer Outfits. The Westin Cleveland Downtown 777 Saint Clair Avenue NE, Cleveland, OH 44114, United States of America - Excellent location - show map Very Good 535 reviews The location is excellent. There are definitely added perks to having your reception at a hotel, and the Westin staff were Congratulations on your recent nuptials and thank you for hosting your wedding reception with us! ur wedding planner, Melanie. Enough is enough. We even had our rehearsal dinner there which was fantastic as well. I cant enough good things and if you are between The Westin and another venue, 1000% pick the Westin, you will not be disappointed. The restaurant on our property is open from 7-10am everyday for.. Whether your dream wedding is more classic or contemporary, the Westin Cleveland Downtown has something to offer you. Our rooms were all held at an extremely low rate. On-street meters are enforced 8AM-6PM, Mon-Fri. Our wedding was on a busy weekend for Cleveland, but We used the Westin for our wedding this May. I really liked the White Tea amenities. We were honored to have our wedding here! But this was the cleanest, and nicest staff , a hotel has ever been in my endeavors., I loved how welcoming the valet service was from the beginning. Additionally, the convenience that came with holding our reception in a hotel was a bigger deal than we initially realized. Our wedding day was the best day ever and I couldn't be happier with how everything turned out. Absolutely no handover so Ive to tell this story a gazzilion times. Upgraded lobby ( compared to other hotels I saw online) valet is a lil backed up pretty much all day. She said shed transfer me to the valet but the phone rang and rang so we went downstairs and waited 15 for our car and I reiterated to her why we were leaving. Its the little details that stay with you. Special requests cannot be guaranteed and may incur additional charges. Definitely would recommend! After their trip, guests tell us about their stay. Now for the negatives. The food is delicious and during the reception the staff went above and beyond. I worked with the events manager Erica a lot and she helped tremendously. Erica worked with us to keep the downstairs bar open until 2 am for our guests and it was the PERFECT after party to continue celebrating and didnt require any traveling for our guests! Since she knew we were getting ready in our room, they equipped the room with additional mirrors, chairs, and 8 champagne glasses! Host your meeting, event, or wedding at our downtown Cleveland venues, offering 20,000 square feet of event space (including one of the largest ballrooms in the city), premium A/V services from PSAV, and kosher catering menu options. Read our. She made time for us whenever we felt like we needed to meet up to go over details. hings to say not only about the accommodations but how professional and kind the staff was during their 2 or 3 day stay. A wedding took place the same weekend as the race. We wish you countless years of happiness! Jun 30, 2023. The Westin Cleveland Downtown is bringing new energy to Cleveland's financial district. Super grateful to Erica and the Westin team! I feel in love with the Westin Downtown Cleveland before they were even open. Even during the tasting, we knew we were in good hands. The ballroom was stunning - a total show stopper when all of our guests walked in. So I skipped it. I would have given excellent but our experience at the restaurant was not great. The Westin Cleveland Downtown is a hotel wedding venue located in Cleveland, Ohio. She remembered everyones name and even greeted me with a hot cup of decaf coffee with whole milk the day after the reception because she knew that is what I liked. Are there opportunities to exercise at The Westin Cleveland Downtown? Lots of outlets. Bridal suite was very convenient for getting ready, location worked well for the guests, and staff were very accommodating. Every guest who stayed at the Westin overnight had nothing, but positive things to say about the event, hotel and service staff. This hotel was highly-rated for its very comfy beds. Thank you for your feedback. isioned, and our wedding day would be a great event at their hotel. Neiza provided great customer service to us. I would give more than 5 stars if it were allowed. Congratulations on your marriage! Check in was quick and easy. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. The woman at the door was so rude and aggressive, not only to me but also to colleagues that we couldnt stay. I will say though the biggest compliment I can give to the Westin is to highlight our time spent working with their staff. Want a great night's sleep? I barely noticed it. Loved the staff! They are efficient and well versed in planning perfect weddings! The Westin was a fabulous location for my daughter's wedding. We hope you are settling well into your new place! What are some of the property amenities at The Westin Cleveland Downtown? Thank you for being a participant. Regard.. Is the view really nice like the picture? The location is excellent. When it came to start actually planning, we met to go over details and menu at the same time which answered so many questions in one sitting. The bar staff was great when I grabbed dinner and a drink. Our signature sleep amenities and programs help you sleep well so that you can rise to the challenge of experiencing something new whever you travel. The filet was perfectly cooked, the chicken was juicy and packed with flavor, and the vegetables were unbelievable. Reviewed January 30, 2023. It is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Jack Casino, and East 4th Entertainment District. more. very clean grounds, super nice staff, amazing view, comfortable beds. My husband and I had special requests when it came to the food and alcohol, all of which the Westin accommodated. . Is parking available at The Westin Cleveland Downtown? Thank you so much for staying with us and I hope that you will give us another chance in the future to prove to you the Westin name that we are known for. I am very excited and looking forward to our wedding in March 2019! All of the grand suites adjoin next to a room with two queens, so if you need additional space to get ready in the room, have a friend request the room next to you, it works perfectly! Everything came together beautifully. My 10 year old was bawling and terrified to stay there. Everything was perfect from start to finish. View our exciting personalized wedding packages and start planning today! Booking vendors that you feel comfortable with is super important and Erica made me feel at ease the whole time. The Westin Cleveland Downtown features 20 versatile function rooms totaling 20,000 square feet, including an expansive 9,000-square-foot ballroom. e, where it would be included at the Westin. Located 1.3 mi (2.2 km) from the airport, The Westin Cleveland Downtown offers a great location, putting you within a 15-minute walk of Rock and Roll Hall of Fame and Progressive Field. We cannot say enough about The Westin and how special our day was! Thanks! The attention to detail and hospitality they provided made it such an amazing experience for ourselves and all of our guests. I cant say enough good things! Copyright 19962023 Booking.com. Valet was very helpful. If we find any, we delete them and, if necessary, take action against whoever is responsible. Certain services and amenities may be reduced or unavailable as a result. Simply put, an exquisite, unique venue in Cleveland to hold your wedding events!! Why I think the hotel missed the mark: Line to check in (ok it was only 5 minutes but who liked waiting) During checking can I see your ID. Great location, but room. Comfortable beds. Quick check in process and friendly front desk staff. But its expected. Their staff went above and beyond to make the couple's day special! Great location right in downtown near awesome photo spots and bars/restaurants. When I was anxious about details she assured me that what I wanted would happen and that she would take ca We had a great experience using the Westin as our wedding room block. We couldnt be happier with how everything turned out! The view was perfect and we had the perfect lighting for photos in the room. My only complaint was how quickly the hotel booked, leaving a couple of our guests needing cannot speak highly enough about the experience we had working with the Westin staff while planning our wedding. Full house cleaning. We had our rooms blocked with the Westin, which was very convenient for our guests as our venue was nearby. The Westin is just a few blocks away from pretty much everything - great restaurants, museums, sporting venues. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. She was so friendly and knowledgable from the moment we went to tour the Westin and was one of the main factors leading us to pick the venue over other hotels downtown (also the ballroom itself is gorgeous!). The food the Westin provided was delicious and the ballroom was one of the coolest spaces (the lighting!!!!). Our wedding was amazing; we cannot thank the Westin staff enough for their amazing service, food, and amenities we couldn't have imagined it any more perfect! Metro Centre's Element by Westin hotel to break ground in Owings Mills But this was the cleanest, and nicest staff , a hotel has ever been in my endeavors. Many travellers enjoy visiting USS Cod Submarine Memorial (0.6 km), Heinen's Downtown (0.6 km), and West Side Market (2.3 km). A huge thank you to you, Travis, Erin, Andrew and the in-house PVAC staff. The Westin Cleveland Downtown Reviews | Expedia